Mr. Creeping Hands, Gum-Popping Granny and Crabby Newspaper Guy: Welcome to Your Local Library

Roz Warren

Giving difficult patrons funny nicknames is a “library thing.” At the library where I work, we have an incredibly challenging patron whose imperious demands, unpleasant attitude and relentless sense of entitlement annoy and depress us … Read moreMr. Creeping Hands, Gum-Popping Granny and Crabby Newspaper Guy: Welcome to Your Local Library

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